Hospitals and healthcare institutions are constantly challenged with improving the level of service provided to patients. To this end, it is essential that all areas of the hospital have formal procedures and tools to ensure high productivity throughout the entire value chain. In addition, the work systems must seek the maximum use of human and physical resources (beds, materials, operating rooms, etc.). Compliance with the procedures agreed upon for each type of care must be ensured, without incurring unnecessary expenses for the patient and documented in a timely and complete manner.