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Hospitals and institutions that offer health services face the challenge of permanently improving the level of service offered to patients. Therefore, it is essential that all areas of the hospital incorporate proper procedure sand tools to ensure high productivity along the entire value chain. Furthermore, the work systems should seek the maximum utilization of human and physical resources (beds,materials, operating rooms, etc).

Efficiency, in internal processes has a positive impact on the relationship with customers and suppliers. It should ensure compliance with the procedures established for each type of service, not incur any unnecessary expenses for the patient and have all data documented on time and completely.

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