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OPTIMIZING LOGISTICS WITH THE POWER OF

INDUSTRY

Transportation, Travel & Tourism

  
OUR ROLE

Digital

  
CLIENT  

A leading company in integrated logistics services with 50 years in the market specialized in transportation and handling of sea and air cargo, offering complete solutions in terms of customs clearance, warehousing, container rental and refrigeration services.

The company worked together with London Consulting Group to consolidate its data and convert it into centralized data warehouses to develop specific management indicators for each area of the company.

To achieve this centralization, a DataMart was jointly developed for the infrastructure and graphics to better visualize the management indicators.

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CHALLENGE

CONSOLIDATE SOURCES OF INFORMATION FOR THE DEFINITION OF EFFECTIVE INDICATORS

The main challenge faced by the organization was the correct definition of management indicators, since the sources of information were not identified to achieve a good structure, necessary to define how the performance of each area of the organization would be evaluated.

OBSTACLES

  • Unmapped information sources for the definition of management indicators.
  • Generation of KPIs from the use of Business Intelligence tools to evaluate the performance of the different areas and define the variable compensation of personnel.
  • Leverage information for decision making and focus on results.

As the project developed, the company embarked on a transformational journey with London Consulting Group to redefine the landscape through efficient operations, strengthened leadership and a culture of continuous improvement.

OBJETIVES

TRANSFORMACIÓN HACIA UN ENFOQUE EN RESULTADOS

The logistics company, together with London Consulting Group, mapped the routes to obtain data from its operational systems to develop centralized data warehouses and define management indicators.

  • Maximum use of existing information in the ERP system and operational information systems to facilitate decision-making.
  • Transformation of the mindset in all areas of the organization towards a focus on results to identify deviations in the operation.
  • Executive visualizations of indicators for vice presidents and managers to visualize the performance of the areas.
IMPLEMENTATION

STRUCTURING THROUGH DATA VALIDATION

MANAGEMENT INDICATORS

  • Review of success factors and indicators associated with each area of the organization at the strategic, tactical and operational levels.
  • Acquisition of Power BI Premium to develop the Data Warehouse and development of automated dashboards of indicators.
  • Development of semantic layer (consolidation of information in DataMarts) for the correct calculation of each management indicator.

VALIDATION SESSIONS

  • Sessions with vice presidents and directors to align the indicators needed by areas and validate their feasibility.
  • Validation of information sources and data structure for analysis.

VISUAL STRUCTURE

  • Strategic visualization of indicator graphs and detailed visualization of transactional information to identify specific cases of deviation.
  • Construction of information queries within the OneLake platform in Power BI for the structure of automated processes.
  • Identification, extraction, transformation and loading of information applying the CRISP-DM methodology in conjunction with "Agile Analytics": agile data mining to obtain value from data.
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RESULTS

CONSOLIDATING THE FUTURE: RESULTS OF SUCCESSFUL MANAGEMENT

London Consulting Group, working together with the vice presidents and directors of the organization, was able to achieve the objectives established for each of the areas of the organization, with the following results:

Finance

  • The calculation of indicators was automated and possible deviations from the budget, both commercial and financial, were made visible.

Systems and processes

  • Opening of information systems and the use of business intelligence solutions in operational areas.
  • Consolidation of data to a reliable base.

Commercial

  • Improved cross-selling management, customer service and commercial budget compliance.
  • Business model transformation.

Operations

  • Increased availability of work teams.
  • Cultural change by area to a results-based approach.

Logistics

  • Improved management of warehouse and productivity indicators.
  • Time reduction in the development of reports and information analysis.

Executive Vice-president

  • Clarity in the fulfillment and follow-up of strategic objectives.
  • Development of a DataMart within Microsoft Fabric with exclusive information of the vice-presidency.

These results contributed to the fulfillment of the main objective of the project: to consolidate data from the entire organization for the definition of management indicators for each area and to provide greater insight to the organization for better decision making.

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TESTIMONIALS

WHAT OUR CLIENTS HAVE TO SAY

"The project with London Consulting Group strengthened the focus on data management and helped us raise our level of analytical, technological and management maturity."

UNLEASH YOUR POTENTIAL

For more information on how London Consulting Group can help your company achieve similar results, contact us today.