TRANSFORMING AND ACCELERATING CHANGE PROCESSES
MC LOGISTICS
MC Logistics is an innovative and dynamic company that offers logistics services for the import and export of products from all over the world. The integration and reach in the supply chain allows it to offer its customers a door-to-door service. The main differentiator and competitive advantage of MC Logistics is its customer focus, a robust commercial team and the use and incorporation of technology in its processes.
MC Logistics is a benchmark in supply chain management for the wholesale and retail sectors. In a highly competitive market, it faced operational and technological integration challenges.
IDENTIFYING OPERATIONAL CHALLENGES
- Process and Technology Integration: Connect and optimize existing operational processes to achieve greater synergy between areas.
- Inventory Management: Reduce inefficiencies in inventory planning and control, reducing costs and improving product availability.
- Distribution Optimization: Improve route planning, delivery times and costs associated with transportation and logistics.
- Visibility and Control: Implement indicators and systems that allow detailed tracking of operational performance in real time.
STRATEGIC GOALS
- 01 Integral Operational Transformation
- 02 Improved Inventory and Distribution Management
- 03 Cost and Time Optimization
- 04 Strengthening Control and Tracking
INTEGRAL OPERATIONAL TRANSFORMATION
Redesign and optimize logistics processes through the implementation of advanced technological solutions.
IMPROVED INVENTORY AND DISTRIBUTION MANAGEMENT
Establish planning and control systems that enable more efficient inventory management and optimization of the distribution network.
COST AND TIME OPTIMIZATION
Reduce operating costs and improve response times in the supply chain.
STRENGTHENING CONTROL AND TRACKING
Define key performance indicators (KPIs) to measure and adjust performance on an ongoing basis.
ROAD TO TRANSFORMATION
- Exhaustive analysis of the current situation.
- Identification of inefficiencies and definition of KPIs.
- Elaboration of a strategic roadmap for the transformation.
- Implementation of technological solutions and process improvement.
- Integration of management systems for inventory and route planning and tracking.
- Personnel training and adaptation to new methodologies.
- Continuous monitoring of the results obtained.
- Adjustment of processes according to performance metrics.
- Consolidation of operational transformation with sustainable improvements.
RESULTS OBTAINED
- 01 Commercial processes
- 02 Operations
- 03 Digital transformation
- 04 Collection management
Commercial processes
- Increase in market share with respect to last year.
- Redefinition of a commercial planning and budgeting model.
- Implementation of a new compensation and incentive scheme to promote the integral performance of the work teams.
- Improved commercial productivity per sales executive.
- Implementation of analysis tools (KPI's) at all levels to improve information tracking and traceability.
Operations
- Implementation of weekly operational meetings to review and follow up on the results of the operation.
- Strengthening of the roles and functions of operating personnel to establish clear responsibilities and streamline customer service.
- Increased staff productivity and service levels.
- Double-digit optimization of operating costs.
Digital transformation
- Digitalization of tools for planning, monitoring and control of activities.
- Development of dashboards and management tools through the Power BI platform.
- Facilitation of technology processes to improve internal tools.
Collection management
- Significant improvement in the recovery of overdue accounts receivable.
- Implementation of a proactive collection system with improved visibility and analysis tools.
WHAT OUR CUSTOMERS SAY
“London Consulting Group helped us get to our next level.”
“London Consulting Group to cultural change through the practical implementation of solutions that allow to capitalize improvements in the organization in the short term.”
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“We received from London the support we needed to change our work mentality to be more efficient.”
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