In the digital age, customers have higher expectations than ever before. To excel in this...
Family businesses are a fundamental pillar in the economy, contributing significantly to employment...
We are immersed in a world in constant evolution, where new technologies allow companies to renew...
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Customer experience: how to improve continuously
Customer experience is key to any business, so providing the right customer journey has become the...
According to a recent publication from ResearchAndMarkets, since the rise of digitization and...